Protecting and Managing Your Business’s Social Media Accounts: Essential Tips from Teknobu

So, how can small to medium-sized businesses keep their social media accounts safe? At Teknobu, we specialise in IT support and cybersecurity, and we’re here to help you protect and manage your digital assets effectively.

Key Security Tips for Company Social Media Accounts

Protecting your company’s social media accounts from unauthorised access and potential reputational damage involves several essential steps:

1. Develop a Social Media Policy

A robust social media policy is essential for establishing clear guidelines on how your brand’s social media platforms should be used. This policy should cover acceptable content, define who has access, and set security protocols. Not only does this protect your business from security threats, but it also helps prevent bad PR, reputation damage, and potential legal issues. Staff training is a critical component of this policy since human error is often a vulnerability. Educate your team on recognising suspicious activities and messages to reduce the risk of cybercrime.

2. Choose a Strong Password and Update It Regularly

Your social media accounts need strong, unique passwords to stay secure. A strong password should:

• Have at least twelve characters
• Be unique to that platform
• Include a mix of letters, numbers, uppercase letters, and symbols
• Be difficult to guess

Even with a strong password, regular updates are necessary to maintain account security.

3. Implement Two-Factor Authentication

If an unauthorised person gains access to your password, they could compromise your social media accounts, potentially exposing sensitive client information or damaging your brand with inappropriate content. Two-factor authentication (2FA) adds an extra layer of security, requiring both a password and access to a recovery phone number or email. This makes it significantly harder for cybercriminals to take control of your accounts.

4. Use a Post Approval System

While cybersecurity is critical, your company’s reputation is also at stake. Allowing team members, freelancers, or contractors to post without oversight can lead to inappropriate content being shared, which could harm your brand. A post-approval system helps prevent this, offering you control over what is published and alerting you to any suspicious activity on your accounts.

How Teknobu Can Help

At Teknobu, we go beyond just offering advice—we take charge of your social media accounts to ensure they are secure and professionally managed. Our services include:

• Comprehensive Social Media Management: We handle your social media accounts on your behalf, crafting and posting content that aligns with your brand’s voice and goals.
• Security Monitoring: We implement and maintain security measures like two-factor authentication and post-approval systems, ensuring your accounts are protected from unauthorised access and cyber threats.
• Content Creation and Scheduling: Our team creates engaging content tailored to your audience, schedules posts at optimal times, and manages interactions with your followers, freeing you to focus on your core business activities.
• Regular Updates and Reporting: We provide regular updates and reports on your social media performance, allowing you to track engagement and adjust strategies as needed.

Ready to Secure and Enhance Your Social Media Presence?

Let Teknobu take the reins of your social media management. We’ll ensure your accounts are not only secure but also actively contributing to your brand’s growth and reputation. Contact us today to learn how we can help you protect and optimise your business’s social media presence.